Payment Policy
At Ellington-Melbourne, we offer a variety of secure payment methods to ensure a smooth and reliable checkout experience.
Please note that available payment options may vary based on your location. Customers are responsible for verifying which payment methods are supported in their region.
1. Accepted Payment Methods
Depending on the customer’s country, the following payment options may be available:
- Credit Card (Visa, Mastercard)
- Apple Pay / Google Pay
- Local payment methods (availability may vary by region)
Note: Some payment options may not be available in all countries.
2. Secure Payment Processing
- All payments are processed through a secure SSL-encrypted connection.
- Your payment details are never stored on our servers.
- We work only with reputable, industry-standard payment providers to ensure maximum security.
3. Order Processing
- Orders are processed only after successful payment confirmation.
- If a payment fails or is declined, the order will not be processed.
- Once an order has been forwarded to our fulfilment partner, changes or cancellations may no longer be possible.
4. Refunds
If you are eligible for a refund (for example, after an approved return):
- The refund will be issued to the original payment method.
- Refund processing time: up to 14 days after the returned item has been received and inspected.
- Shipping fees are non-refundable.
5. Contact Information
For payment-related questions, you can contact our support team at:
📧 info@ellington-melbourne.com
Ellington-Melbourne — Customer Support